COMMERCIAL

Certified, experienced solutions for commercial business.

To be competitive in today’s global markets, businesses need more cost-effective ways of increasing operational efficiency while supporting higher levels of customer service. Phoenix Data Corporation has developed countless data and business management technology solutions designed to streamline workflow processes and reduce expense for its commercial clients.Through its applied technologies and systems engineering, Phoenix provides customized solutions for operational effectiveness and more efficient delivery of products and services.

COMMERCIAL SOLUTIONS

Phoenix starts by assessing customers’ needs and then designs and implements innovative technology applications for process improvements. Phoenix’s engineering and information technology professionals work together to provide the conversion of paper to electronic data systems and processing; the optimization of document processing and management, including mailroom operations; enhanced delivery of customer service, call center, and help desk functions; and streamlined transactional processing for a wide variety of industries. The design, development, installation and integration of appropriate software, applications and systems is customized to meet clients’ most complex technological needs, while our lifecycle management applies technical expertise for continuing value in new and legacy systems operations.

Phoenix Data Corporation’s business solutions include the following service areas:

• Document management
• Call center/help desk/mailroom operations
• Claims, remittance processing
• Conversions image capture
• Data storage/archival retrieval
• Business process improvements
• Systems design and integration
• Software lifecycle management
• Training software
• Security monitoring solutions with systems integration
• Outsourcing, staffing, administrative support
• Many more business solutions 

Real problems, real solutions
Phoenix Data Corporation provides outsourced technical solutions to help public and private businesses streamline processes and increase efficiency. Through advanced technologies for image-item processing, data recognition and forms identification, Phoenix helps its clients accelerate payments, claims, and applications processing while creating seamless integration of new data into workflow systems and information already on file.

Phoenix Data Corporation works with clientele to develop ease of communications and information-sharing between multiple locations. Phoenix has designed and developed applications for legacy system updates, incorporated appropriate software modules and established electronic database management systems for organization-wide efficiencies.

Keeping staff well-trained is essential for business productivity and a competitive edge. For personnel training and superior project execution, Phoenix develops and writes software programs for business needs ranging from staff orientation to assembly line production, in addition to providing training modules for off-the-shelf software. Phoenix also creates curriculum's for computerized classrooms and online education.

Conversion of paper records to electronic data enabled a human resources department to consolidate millions of personnel folders containing paper records to a secure electronic database. Phoenix provided the system integration; application development; image scanning, identification and verification; back file conversion and electronic database storage and archival/retrieval, collaborating with HR staff and technology partners to complete the project under budget and ahead of schedule.

Phoenix’s commitment to technological solutions helps its clients improve business systems, enhance customer service levels, and drive revenues. For more information on Phoenix solutions for commercial business, contact Phoenix toll free at 877-732-9595.