INFORMATION TECHNOLOGY SUPPORT
Phoenix Data Corporation develops appropriate technologies for solutions that ensure innovative business results for:
Phoenix Data Corporation develops software designed to train personnel in using commercial off-the-shelf software (COTS) programs and/or specific software modules. Additionally, custom software training packages are developed to provide sophisticated instructions for processes ranging from assembly line production to war fighting capabilities, incorporating simulated modules and robotics necessary to successfully convey training concepts and attain necessary knowledge and skill sets.
Phoenix also develops and writes curriculum programs for computerized classrooms and online learning courses for higher education.
Information technology consulting
Phoenix’s experienced subject matter experts are competent working on multiple operating systems, designing and handling complex implementation, installation and upgrades for both new and existing systems. Phoenix provides full systems architecture, design and implementation, integration with existing software and networks, and coordination planning for long-term utilization of new or upgraded systems.
Research and development
Phoenix Data Corporation can identify and provide appropriate subject matter experts (SMEs) within specific program focus areas of business and the military. Research, analysis, study, experimentation, development and evaluation of ideas, technologies and systems result in the application of tactics for new or improved capabilities for highly-specialized operational functions, including warfare systems.
Systems design, integration and implementation (IS/IA/IT)
The system specialists and design engineers at Phoenix apply their expertise in information systems, area networks, IT and IS databases, web sites and applications to meet the evolving needs of management and business. Phoenix is experienced in all facets of analysis, definition, design, development, installation, implementation, training and documentation to improve data storage and reporting needs of programs; provide improved interfaces and management tools; develop web site structures and content; support networks, systems, workstations and support equipment; and maintain procedures as well as hardware and software required for information assurance.
Configuration Management (CM)
Phoenix can provide ongoing support for its customers’ most complex networks and information systems, detailing physical, functional and performance aspects and tracking configuration of systems and platforms. Also capable of providing maintenance services and customer support on operating systems and most software, Phoenix supplies certified technicians at cost-effective rates, saving clients response time and money.
Experienced with security monitoring solutions, Phoenix designs and develops network solutions within a variety of public facilities requiring high security. Phoenix has handled the installation and implementation of complex security monitoring systems for several airports, including kiosk stations, security cameras, and monitors, in addition to providing systems integration and technical support.
Leveraging current technologies and best practices, Phoenix creates efficiency and effectiveness in supply, procurement and materials handling systems for its clients.Phoenix integrates all facets of supply chain solutions, including communications, to help reduce costs and response time while increasing operational agility.
System design documentation/ technical data
With every system developed, Phoenix provides detailed technical documentation of all design, configuration, integration and installation requirements, ensuring that ongoing operation, maintenance and upgrades can be readily accomplished.
Technical writing/program support
Phoenix provides technical writing and software and program documentation for highly complex functions and projects. This detailed compendium of specifications allows for precise replication of project processes,materials and functions every time. Additional program support offers seasoned Phoenix programmers and developers to help with applications development, writing software programs, and other technical needs.
Quality assurance (QA)
Development of quality control procedures in any workflow solution is critical for sustaining quality output and driving business success. Phoenix establishes analytical measures and checkpoints so that products and processes used in design, development and manufacturing ensure designated quality output.